FROM BOB ’S DESK

bob

Introducing…
Training and Organization Development

I am pleased to announce several new and exciting additions to T&OD’s services that we are currently developing and implementing, beyond those mentioned in previous newsletters.

leadershipManagement and Leadership Development: T&OD is continuing to develop a training curriculum for managers. A leadership course will be a part of this curriculum and 3 have just recently been piloted: Situational Leadership II, Leadership Challenge, and Facilitative Leadership. The purpose of the pilot was to evaluate and select the program which is the best fit for Stanford managers. In early 2007, additional courses will be identified and included in a recommended sequence. A separate leadership development experience is being designed to address the needs of top level leaders. 

Website Redesign: We are currently working with HRIT to redesign the HR and T&OD websites. We will soon be working with the other HR groupsat 655 Serra to redesign their websites as well.

microphoneMultimedia Presentations:  Check out the snazzy Breeze Presentation for Benefits,  remember to turn on your computer speakers.

Podcast Production: Watch for our regularly scheduled podcasts beginning early in 2007. They will provide 24/7 access to training and information of interest to managers, supervisors, and staff.

Webex Update: As of October 25 three online Open Enrollment meetings have been conducted and six larger online meetings are planned in ipodcollaboration with the Benefits group and T&OD.

Digital Communication Course Series: To support the use of digital communication tools such as podcasts and virtual meeting technology we will be offering a series of new courses beginning January 2007 on topics such as Using iTunes and iPods, Producing Podcasts, classes to help staff get started using Webex to conduct meetings and deliver training online, and an additional module for campus IT providers on the use of Webex to remotely troubleshoot computer problems.

Improvements to New Employee Orientation: In response to feedback form new employees and their supervisors, we are working with Benefits, EOS, and others to enhance Stanford 101. In the near future we will be seeking HRMs to serve on a taskforce for project guidance and input.

Career Counselor Network Pilot: Part of the COMPASS program, this pilot is being evaluated for continuation past its November 30 end date. Learn more about the CCN program.

Bob Colmenares
Director

 

HR Managers
“Prepare for the Future”

conferencepics“Preparing for the Future” was the theme of the October 4 HRM conference. The day was filled with informative and interesting speakers about HR now and trends for the future.

Diane Peck, Executive Director for Human Resources, started the day by focusing the participants on five key areas: know the business, create value, measure the right things, act with courage and integrity, and take care of yourself. Her comments were focused on how each of the participants needs to focus on these core items to continue to be effective in the organization. Diane’s comments set the stage for the rest of the day’s presentations.

conferencepics2Topics covered during the day included: Recruiting Creatively, presented by Sandy Mazur of Spherion; Technology for HR’s Future, presented by Bob Colmenares and Cristen Shinbashi; Communicating with Influence, presented by David Demarest, Vice President for Public Affairs; Managing through Significant Change, presented by Carol Gelatt of Gelatt Partners; Developing Others and Managing Talent, Keith Copeland; and Leadership as a Team Sport, Tara VanDerveer, Head Coach, Stanford Women’s Basketball team.

conferencepics3With a speaker list like this, there was a lot of information to help HRMs today and in the future. While there was something to learn from every speaker, the non-HR speakers – Demarest and VanDerveer – provided additional insight into success as it relates to communications and teamwork. Both perspectives were unique and thought-provoking.

The conference team provided door prizes for conference participants. The grand prize, an iPod, was won by Russ Whiteford. Despite my pleadings, he is not letting me play with it!

Congratulations to the conference team for a successful day. Team members included: Nilda Bonet, Laura David, Suzanne Ferris, Allison Hecimovich, Lynn Holm and Judith Moss. Additional help and support was provided by Patti Bowling and Jackie Ward.

Ann Allison-Marsh
HRM, Employee & Organization Services

 

Taking Your HR Career To The Next Level

diplomaAre you taking advantage of your Staff Tuition Reimbursement Program (STRP) dollars? Don’t forget that full-time employees are currently entitled to $5,250 per fiscal year for tuition. Additionally, with your department’s approval, you can receive up to 24 hours per month of unpaid release time to attend class.

If you’ve been thinking about returning to school to earn your degree, there are many options to choose from. If you’re working full-time, the location of the campus can be the key to a successful return to school. I’d like to focus on one great option that you might not be aware of. San Francisco State University has partnered with Cañada College in Redwood City to offer degree programs at Cañada’s Redwood City campus, including a degree in Business Administration.

The San Francisco State University/Cañada College Partnership was established in 2001 to provide four-year college degree programs, workplace certifications and graduate-level programs that are accessible and convenient for area residents. The SFSU/Cañada College Partnership enables more students to receive an affordable college education and remain close to their community. Through this partnership, students in selected departments will be able to complete their four-year degrees mostly or entirely on the Cañada College campus.

If you’ve been considering a return to school, explore the program by visiting http://www.sfsu.edu/~apd/canada.htm. Don’t forget that it’s never too late to go back to school. A staff member in VPUE recently completed her Ph.D. at age 77!

Sean Bywaters
HRA, Office of the Vice Provost for Undergraduate Education (VPUE)

 

Benefits Beat

MCAP Results

For the first time this year, the university offered a subsidy program to help certain employees pay for family medical coverage. The new program was announced in early September for employees whose family adjusted gross income in 2005 was $60,000 or below. We had information about the program and how to apply on the BenefitSU and Axess Web sites, in the Stanford Report, in two Benefits Bulletins to the HR community and personalized letters to employees earning $80,000 and below. (This was in the event their adjusted gross income fell to $60,000 or less.) The letter and application were also available in Spanish.
 
The result: Over 500 applicants, of which 478 were eligible and accepted into the program. Of those, more than 40% were eligible for the full 100% contribution assistance level.
 
While we’re pleased with the results, we had hoped more would apply. If you have any suggestions on how to better reach those who would be eligible, please email Charles Lee at cblee1@stanford.edu.

logoLearn about 2007 Benefits on Webex

You’re invited to signup for a webex meeting on 2007 benefits. Not available? Listen to our Breeze presentation. Feel free to pass this information on to your staff and clients.

Robbie DeBastiani
Manager, Benefits Communications

 

 

Useful Tool from the Faculty Staff Help Center

Facilitated Conversations

Are you aware of employees who can’t get along with co-workers or supervisors? Or are you working with individuals who seem to have conflicts they can’t resolve on their own? Maybe a Facilitated Conversation would help.

Communication issues are a common source of workplace strife and stress which take their toll on productivity and employee satisfaction. Among the many potential sources of misunderstanding are generational differences, personal management styles, educational background and cultural diversity. A facilitated conversation may help defuse a difficult situation and improve the work environment for everyone.

What is a facilitated conversation? Somewhat like mediation, a facilitated conversation uses an objective, non-judgmental facilitator to help individuals hear each other and move towards resolution.

Why try a facilitated conversation? Unlike some alternatives, facilitated conversations are completely confidential and focused on problem solving with a mutually agreed upon outcome.

Who can provide confidential facilitation at Stanford? Staff at the Faculty Staff Help Center (FSHC) as well as the University Ombuds.

How can I find out more about facilitated conversations? Call the FSHC at 723-4577 and ask to speak with Rosan Gomperts or call the University Ombuds at 723-3682.

Rosan Gomperts, Director
Faculty Staff Help Center

aliceA Mission Statement from Compensation

“When we work on university-wide projects like salary program development – it’s a team effort,” says Alice Chu, describing work in University Compensation. This approach is reflected in the group’s mission statement, which was developed as an integration of individual and department goals related to the central HR mission.

Compensation’s clients are primarily HRMs, and, through them, managers and supervisors, who are provided with resources to help them administer classification and pay.

“We ourselves are the resources to our clients, as we work with them side by side on projects in partnership and collaboration. We try to utilize the information they share with us to make improvements in policies and programs. In this way, we help the University to have effective compensation policies and programs, and we do it in teamwork with our clients.”

Alice analyzes trend data through salary surveys, generating information for the salary program recommendations. This work is directly related to the aspects of the HR mission that have to do with rewarding and retaining a diverse and talented workforce.

Also, the FLSA projects Alice works on support the HR mission commitment to policies, practices and programs that are fair and legally compliant.

Judith Moss
T&OD Specialist

Comp Corner

New Compensation System Designed for Temporary and Casual (Non-Academic) Employees

In response to recommendations made by Stanford’s Presidential Advisory Committee on Workplace Policies, University Compensation has designed a new classification and pay system for non-academic temporary and casual employees. (Background on the advisory committee’s work.)

Detailed information on this system, modeled on the one used for regular staff employees, was provided to Human Resources Managers on October 10. Beginning November 16, 2006, all new temporary and casual employees will be hired using this classification and pay system. Current temporary employees have assignments for no more than 6 months (or 4 months if performing technical, maintenance or service duties), so they will not be converted but will “age out.” HRMs are now in the process of working with managers in their respective organizations to assign casual employees to the newly created classification groups and responsibility levels. The revised system requires the addition of two new fields in PeopleSoft. HRMS users will learn more about these changes at the November 9 HRMS Users Group (HUG) meeting.

Colleen Foglesong
Compensation Programs Manager

 

HR BIO

jennifer

Jennifer St. John
Stitch One, Pearl Two…

Jennifer knits – everything from baby booties to men’s sweaters. I’ve known her for over 12 years, but never knew she was a knitter. This was just one of the tidbits I learned about Jennifer when I met with her for this article.

I knew that she was a passionate animal lover, and that she had volunteered for Pets in Need. She adopted her beloved dog Sophie through this rescue group. Sophie is one of four pets at Jennifer’s home. Cats Jaycee, Josh and Cassie complete the pet list.

Jennifer is the Director of Human Resources for the School of Humanities and Sciences. She joined Stanford in January 2004 after a long career in retail. Her career began as a salesperson for Bullock’s in Southern California. (Yes, some of us will remember that name!) From Bullock’s, she moved to The Broadway as a department manager. She was working toward becoming a store manager when she went on a recruitment trip with the vice president of recruiting. At that moment, Jennifer knew that the human resources part of the business was the right fit for her.

The vice president of recruiting, who became an important mentor, hired her to recruit store managers. Eventually she moved to the merchant side of the business and had recruiting and generalist responsibilities. She experienced the very difficult process of going in and out of Chapter 11 while at The Broadway, and eventually elected to move to a job Mervyn’s.

While at Mervyn’s, she managed a team of human resources managers and recruiters to support the merchant side of the business. This was a big move as she relocated to Northern California for this job. She grew up in Southern California and her family remained there.

Well, all but one. Jennifer’s sister Shelly decided to make the move to Northern California the same month that Jennifer got the job at Stanford. Shelly initially worked at UCSF, and then was hired as a veterinary technician at Stanford’s School of Medicine.

In addition to knitting, Jennifer has found the world of digital photography. She just finished her first slide show with music of her great niece.

Jennifer takes the time to enjoy the campus and finds it inspiring to work here. She laughs when she describes that sometimes at Stanford you get to take the scenic route in the decision making process, and that you have to enjoy that process. She finds the faculty fascinating. She says that working at Stanford is so different than her previous corporate life, but so much the same in that you are still working with people. She likes when there is sharing of best practices among the HR teams.

Ann Allison-Marsh
HRM, Employee & Organization Services