FROM SUSAN'S DESK
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A week in the life of Employee & Labor Relations... |
According to our website, “Employee & Labor Relations is a resource for all University employees, human resource managers, supervisors, and managers.” But what does that really mean? Let’s look at just some of the things that may come up during a typical week, when the E&LR group fields on average 30-40 service calls.
Assist in interpreting and applying University policies and collective bargaining agreements.
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An employee asks how soon he will receive his accrued vacation payout if he quits work to relocate to another part of the country. (Answer: On his final day of work, provided he gives at least 72 hours advance notice.) |
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Payroll asks what wage rate should be used to calculate a bargaining unit employee’s terminal vacation pay rate. (Answer: The employee’s regular rate, which includes any shift premium.) |
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A supervisor wants to know if it is okay to require non-exempt employees to attend a “bring your own” brown bag working lunch. (Answer: No. If the employees are required to work through lunch, the University has to pay for the lunch – and the lunch period is paid time for non-exempt employees.) |
Assist local human resource managers and supervisors on matters such as employee performance, layoff and leaves of absence.
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An HRM brainstorms ways to handle an issue where a previously high-performing employee suddenly develops an attendance problem.
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An HRM and supervisor consult concerning how to communicate an upcoming departmental reorganization that will likely result in a number of layoffs. |
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An HRM considers a possible approach in response to an employee’s request to extend a medical leave of absence beyond the 12 weeks required for family and medical leave. |
Facilitate resolution of and mediate employee/supervisor differences.
Meet with an employee who wants to know what options exist to resolve a disagreement with her supervisor about her current performance evaluation.
Negotiate and administer collective bargaining agreements.
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Participate in a special conference with the union to discuss whether the bargaining unit contract entitles an employee to receive a supertime premium when the employee works a regular schedule that includes a mix of day, swing, and owl shifts, in some combination. |
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An HRM and supervisor consult concerning how to communicate an upcoming departmental reorganization that will likely result in a number of layoffs. |
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Conduct a joint steward-supervisor contract administration training session. |
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During negotiations, work closely with our Benefits and Compensation colleagues to evaluate and prepare the University’s response to the union’s various proposals. |
Handle union and non-union grievances and arbitrations.
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Respond to union grievances (in the neighborhood of 40/year) |
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Coordinate the University’s review of other staff grievances, now including grievances from temporary, casual, and trial period staff (in the neighborhood of 15-18/year).
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Investigate and respond to outside charges or formal complaints filed against the University. Ten to15 third-party charges and complaints of various kinds each year, including charges/complaints of discrimination and claims for unemployment insurance.
Assist in the development and presentation of supervisory workshops.
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E&LR assists in a variety of scheduled and ad hoc training endeavors on a wide range of topics including – sexual harassment (remember the mock trials?), Stanford 130 for new supervisors, alternative work schedule training and wage and hour requirements for non-exempt employees. |
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Work with our T&OD colleague Judith Moss to develop the new, improved, super-deluxe next version of Stanford 130.
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Assist University departments in processing H-1 visa applications (2 dozen plus a year)
As you can imagine from just this glimpse into the work of E&LR, it’s a small (currently Keith Smith and Emery Teranishi) but very busy work group, with a wide variety of interesting and challenging cases to keep us on our toes.
This is the second of three articles on three descriptive words in our HR mission statement.

Strategic. Innovative. Flexible.
“Innovative” may sound difficult and complex. Not necessarily. In fact, innovation doesn’t always mean expanding – it can also mean simplifying. Our policies, practices, programs, and services are frameworks within which we have plenty of room to think, create, and respond to institutional and client needs, expanding or simplifying as appropriate.
Here’s a metaphor: A mirror reflects back exactly what it sees. A prism, on the other hand, receives the same light, but sends it out changed from how it came in, new and improved – “innovated.”
Are we mirrors, or are we prisms that analyze and act and, in so doing, create value in our environment? (Creating value, by the way, is the second of the five key areas Diane presented as HR imperatives in her HRM conference keynote, information from which will soon be available via podcast.)
Here’s a key idea from Mario Acquesta about successful innovation in our environment:
“You might think innovation is just taking a step forward, but it’s more than that. If it’s going to last, innovation usually requires you to build or change the context. For example, when we bring up a new system, we pay attention to the policies and processes related to it, and manage changes that are needed to assure that everything’s aligned. You haven’t genuinely innovated until you’ve done that.”
Judith Moss
Training and Organization Development Specialist
Winter Closing Dates Announced
Stanford University has announced the dates for winter closing in December 2007 and January 2008. The closing period will begin Monday, December 24, 2007 and extend through Wednesday, January 2, 2008. Normal university operations will resume with the start of business on Thursday, January 3, 2008. For persons who normally work a Monday through Friday work week, this means that for all intents and purposes the winter shut down will commence with the close of business on Friday, December 21. [Note: If your department is one that normally conducts business on Saturdays or Sundays, you may be expected to work your normal schedule that weekend.]
The University has announced that three holidays will be observed during the closing period. They are Monday, December 24, 2007; Tuesday, December 25, 2007; and Tuesday, January 1, 2008. For departments that shut down for the entirety of the closing period, the University has also authorized that one additional normally scheduled workday may be granted as a paid day off – i.e. an employee can remain in paid status on the day designated by his or her department and not be required to charge vacation time or PTO. The additional day off with pay is not authorized where a department decides to remain open for all or part of the designated closing period. With three designated holidays and one additional day off with pay, employees will only need to cover four days during the closing period with vacation time, PTO, time off without pay, or some combination thereof.
The University has encouraged departments to announce whether the winter shut down will be observed in whole or in part by or before Friday, June 15, 2007 – the end of the Spring academic quarter. This is intended to give affected employees ample advanced notice so that they can plan the use of their accrued vacation time and available PTO most effectively.
Keith Smith, Manager
Employee & Organizational Services
BITS & PIECES
Summer is just around the corner.
Many of our HR staff are looking forward to making the most of summer with exciting vacation and extracurricular plans ahead.
Al Roa (DMS) is heading to the beaches of Waikiki with his family for a whole seven days. Unfortunately, he’s turned down many an offer for extra nannies from HR to come along and watch the kids. Keith Chrestman (T&OD/Benefits) is also headed for Hawaii later this year – to Maui for his partner’s medical conference.
This seems to be the year for family reunions. Marie Hansen (HRIS) is torn between trying to avoid her family reunion in Mesa, Arizona’s cool month of August and staying home to enjoy her newly remodeled kitchen.
Rosemary Bracy (OSE), like Marie, is also bracing herself for a family reunion – this one in Mobile, Alabama – with 74 relatives who are planning to attend! Following the reunion, she plans to relax with her sons during their annual trip to Palm Springs.
Arkansas is the destination for Reggie Johnson’s (Benefits) family reunion this summer.
Los Angeles will be the location of Robbie DeBastiani’s (Benefits) family reunion to celebrate the 100-year anniversary of the family immigrating to the U.S. It will be the first time all the descendents from her great-grandfather’s family are getting together.
Patti Bowling (HR Operations) is looking forward to her and her family’s three upcoming camping trips to Big Sur and Sunset Beach, near Capitola.
Agnes Veith (OSE) is continuing her commitment to lifelong learning and pursuing various courses offered through the Department of Continuing Studies. She has already enjoyed classes such as black and white photography, basic design, ancient Christianity, and the “West Through Arab Eyes.” Don't forget to take advantage of those STAP funds! You have until August 31 to use up this fiscal year’s allotment!
Happy and safe travels everyone!
Jackie Ward
Training Specialist, T&OD
SUCCESSFUL ENDINGS
Both the Administrative Professionals Day and Bring Your Daughters and Sons to Work Day came to successful conclusions.
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There were close to 200 attendees at the Administrative Professionals Day to celebrate Stanford’s Administrative staff. T&OD, the event’s host, was very grateful to Cori Bossenberry for her warm and heartfelt opening remarks to the staff and the other offices (HIP, WorkLife, Faculty & Staff Help Center, EHS and Conference Services) who manned booths displaying their services and resources.
In addition to participating in a speed networking activity led by Kathleen Sexton, attendees had the opportunity to participate in one of three workshops:
- Improving your interview skills
- Enhancing your personal wellness, or
- Tips on navigating a successful career at Stanford
T&OD would like to again thank all the presenters, panelists and volunteers who helped make this event a success.
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The Stanford campus temporarily grew by a little over 300 on Bring Your Daughters and Sons to Work Day.
After checking in, the youngsters were split into 25 smaller groups and escorted throughout the campus to enjoy learning about everything from geology to astronomy. Your sons and daughters worked with athletes and architects, chemists and carpenters, played disc jockey and surgeon (virtual, that is). When one child was asked if Stanford could have provided more fun, the response was, “I couldn’t have had more fun.” “It was freakin’ cool!” summed up the day for another.
The WorkLife Office would like to thank Randy Livingston for the day’s kickoff remarks and the many departments, partners, volunteers and staff who helped make this a freakin’ cool day.
HR BIO
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Carmen Jacinto
Strategic Recruitment Programs Manager
Office of Staff Employment |
Carmen Jacinto enjoys representing Human Resources and the Office of Staff Employment (OSE). OSE is a great fit for her because Carmen likes being part of a seasoned team that enjoys engaging hiring teams and candidates. She is excited about the collaborative and technical work throughout the university. She is a natural at evangelizing career opportunities to friends and colleagues.
Carmen has been on campus since August of 2005. Prior to joining Stanford University her friends wondered if she had a secret desire to work for Stanford. She worked so hard at head-hunting Stanford alumni for Silicon Valley clients! After over a decade of staffing experience and assisting two companies in going public, it was the right time for her to join a work-smart team!
Carmen received her B.A. in Sociology with an emphasis on Business Administration from UCLA. Carmen was excited to see a fellow Bruin, Maria R. Inciong, here at Stanford. Maria and Carmen met their freshman year at UCLA. Cheering for their alma mater or their employer of choice can be a challenge!
Originally from the Bay Area, Carmen is the proud mother of a 6-year-old artist, ballerina and softball player. Cheyenne loves attending Stanford sporting events with her family and seeing her mom happy with her career path.
The oldest of seven children, Carmen’s sister and brother-in-law also work in higher education. Most of her immediate family resides in California.
Carmen has a professional dance and singing background. She danced with UCLA’s Grupo Folklorico and with Los Lupeños de San Jose. She has most recently performed with That Seventies Band and was excited to be part of last years Stanford University Multicultural Springfest.
In addition, Carmen loves her work here because of her colleagues and the daily excitement. |